Privacy Policy
A legal disclaimer
TPM Insulation Ltd.
Last updated: 25/22/2025
At TPM Insulation Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
Who we are
TPM Insulation Ltd.
Registered in England & Wales
Registered office: Unit E-G, Park End Works, Croughton, Brackley, Northamptonshire, NN13 5LX
Contact: enquiries@tpminsulation.com | +44 (0) 1869 811800
Information we collect
We may collect and process the following types of personal data:
Information you provide directly
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Name
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Email address
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Phone number
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Company name
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Project details or enquiries
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Any information submitted through contact forms
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Information collected automatically
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IP address
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Browser type and device information
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Website usage data via cookies and analytics tools
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Information from third parties
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Payment processors
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Service providers involved in delivering our services
How We Use Your Data
We only use your information when we have a lawful basis to do so. This may include:
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Responding to your enquiries
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Providing quotations and project information
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Delivering insulation services and related products
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Managing contracts, invoicing, and customer accounts
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Improving our website, services, and user experience
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Complying with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
Legal Bases for Processing
We process your personal data under one or more of the following legal grounds:
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Performance of a contract – e.g., providing services or quotations
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Consent – e.g., when you opt-in to receive updates
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Legitimate interests – running and improving our business
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Legal obligations – tax, accounting, or regulatory requirements
How We Store and Protect Your Data
We take data security seriously. Your information is stored on secure servers and protected with appropriate technical and organisational measures, including:
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Password-protected systems
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Encrypted data storage
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Restricted staff access
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Secure backup solutions
We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Sharing Your Information
We may share your data with trusted third parties when necessary, including:
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Contractors and suppliers involved in delivering your project
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Payment service providers
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IT and website hosting providers
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Legal, regulatory, and accounting professionals
Third parties are required to handle your data securely and only for the intended purpose.
Cookies & Website Tracking
Our website uses cookies and third-party analytics tools to:
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Understand how our website is used
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Improve performance and user experience
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Remember your preferences
You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.
Your Rights
Under UK GDPR, you have several rights regarding your personal data:
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Right to access – request a copy of your data
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Right to rectification – correct inaccurate information
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Right to erasure – request deletion of your data
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Right to restrict processing
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Right to data portability
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Right to object – especially to marketing
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Right to withdraw consent at any time
To exercise your rights, contact:
📧 enquiries@tpminsulation.com
Marketing Communications
We may send you updates about our services only if you have opted in or if there is a legitimate business relationship. You can unsubscribe at any time.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this policy occasionally to reflect legal, technical, or business changes. The date at the top will always show the most recent version.
Contact Us
If you have any questions about this policy or how your data is handled, please contact:
TPM Insulation Ltd.
enquiries@tpminsulation.com
+44 (0) 1869 811800
Unit E-G, Park End Works, Croughton, Brackley, Northamptonshire, NN13 5LX